Here are a couple of emails over the last few years. These show that active support helps change company policy. Today's email response, and a response from 2010
email from today
Dear Aaron,
Thank you for contacting Starbucks.
Thank you for your feedback regarding Starbucks' policy on open carry laws. I am truly happy to hear that you support and appreciate our gun policy!
At Starbucks, we deeply respect the views of our customers and recognize that there is significant and genuine passion surrounding the issue of open carry weapons laws. We comply with local laws and statutes in the communities we serve. Our long-standing approach to this issue remains unchanged and we abide by the laws that permit open carry in 43 U.S. states. Where these laws don't exist, openly carrying weapons in our stores is prohibited.
As the public debate around this issue continues, we encourage customers and advocacy groups from both sides to share their input with their public officials. We are extremely sensitive to the issue of gun violence in our society and believe that supporting local laws is the right way for us to ensure a safe environment for both partners and customers.
Thanks again for writing us to share your feedback and also for your support this Valentines day, have a beautiful day! I hope you and your family enjoyed your morning visit to your local Starbucks store.
Thanks again for writing us. If you ever have any questions or concerns in the future, please don't hesitate to get in touch!
Sincerely,
Christina
customer service
Starbucks
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From 2010 just after the first brady campaign protest in your article.
Hello Aaron,
Thanks for contacting Starbucks Coffee Company.
For Starbucks, the safety of our customers and partners is a paramount concern. We have existing security protocols in place to handle situations related to safety in our stores. We will continue to adhere closely to local, state and federal laws and the counsel of law enforcement regarding this issue.
We appreciate you taking the time to share your perspective.
Warm Regards,
Jeffrey K.
Customer Relations
Starbucks Coffee Company
800 23-LATTE (235-2883)
Monday through Friday, 5AM to 6PM (PST)
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